At Cmftblanket, we want to make your shopping experience as easy and stress-free as possible. If you’re not fully satisfied with your purchase, we offer a Free Return Service to ensure that you can return your items without any hassle. Here’s a simple guide on how to return items with our free return service:
Step-by-Step Instructions:
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Check Return Eligibility
- Ensure that your item is eligible for return. We accept returns on most products within 30 days of purchase, provided the item is unused, in its original packaging, and in resellable condition.
- Items that have been used or damaged may not be eligible for return.
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Log Into Your Account
- Visit our website www.cmftblanket.com and log into your account.
- If you made a purchase as a guest, you can still return your item by providing your order number and email address.
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Initiate the Return
- Go to the “My Orders” section of your account and locate the order containing the item you wish to return.
- Click on the “Return Item” button next to the item you want to return.
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Fill Out the Return Form
- Complete the return form with your reason for the return. This helps us improve our products and services.
- Select “Free Return Service” as your preferred return method.
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Print Your Return Shipping Label
- After submitting the return request, you will receive a Free Return Shipping Label via email.
- Print the label and attach it securely to the return package.
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Package Your Item
- Carefully pack the item in its original packaging (if possible). Please include all tags, accessories, and documentation that came with the product.
- Make sure the item is in new, unused condition.
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Ship the Item Back
- Drop off your package at your nearest postal service location or schedule a pickup with the carrier mentioned on your return label. The return shipping is free of charge.
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Confirmation and Refund
- Once your return is received and inspected, we will process your refund. You’ll receive a notification via email once your return has been approved.
- Refunds will be credited to your original payment method within 5-10 business days.
Return Guidelines:
- Timeframe: Returns must be made within 30 days from the date of purchase.
- Condition: Items must be unused, unworn, and in their original packaging.
- Non-Returnable Items: For health and hygiene reasons, certain items such as opened bedding or blankets that have been used may not be eligible for return.
Exchanges:
If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired product.
Need Assistance?
If you have any questions about the return process or need help with your return, our customer service team is here to assist you! Please contact us at [email protected].
Thank you for shopping with Cmftblanket! We appreciate your business and are here to help if you need anything.